Frequently Asked Questions

My house plumbing is backed up and not draining. Should I call a plumber or jt's?

Definitely give J.T. Septic a call right away! We can help you diagnose the problem and determine if it’s plumbing related or if it’s a problem directly related to your septic system. If you experience any of the following, contact us to check your system: wastewater backing up into household drains, bright green, spongy grass on the drainfield (even during dry weather), pooling water or muddy soil around your septic system or in your basement, a strong odor around the septic tank and drainfield.

Should I Use Septic Tank Additives?

To date, there is no conclusive evidence that these products [additives] will prevent septic system failure or will improve performance. Adding compounds to a septic tank will not eliminate the need for frequent cleaning. Additives that are marketed as septic tank cleaners, rejuvenators or primers won't harm your system, but they don't help either. Enzymes & yeast products will not harm your system, but there are plenty of bacteria already in the tank that will break down waste products. Other additives however, particularly degreasers, may contain cancer-causing agents that can end up in groundwater or surface water supplies.*"

"Avoid Using Septic System Additives"- NDSU Agriculture Communication

"Do Septic System Additives Work?"-  Tank Depot

will household cleaning products harm my system?

Most experts agree that the normal use of household cleaning products will not harm the system by stopping the action of bacteria in the tank. Large amounts of certain chemicals, however, may interfere with the breakdown of wastes in the tank or could clog the soil treatment area. Keep in mind that the products you use may eventually find their way into local groundwater systems. *

How Often Should I Pump My Septic Tank?

Most tanks need to be pumped every 3-5 years, depending on the size of the tank, daily flow of wastewater into t the tank,  & the use of a garbage disposal.* MORE INFORMATION

if I have a garbage disposal Can i use it?

Yes! Light use of the garbage disposal, such as food scraps left after doing the dishes, is OK. However, heavier usage of the disposal will lead to more frequent pump outs. The use of a garbage disposal can affect your septic system by adding to the amount of suspended solids entering the tank. Suspended solids can enter the soil treatment area & clog soil pores, reducing the soil's ability to treat wastes.*


No!! This is one of the most common problems we see in tanks. Wipes and/or feminine hygiene products cause clogs in sewer pipes and do not properly break down in the tank. 

how often can i do laundry?

It is important to not overload your system. Try to space out wash loads over the course of a week instead of running many loads in one day. It is recommended to do no more than 2 loads of laundry per day- one in the morning and one in the evening.*

Can I have a water softener system with a septic system?

A water softener probably will not harm most septic systems, although they could dictate the need for a slightly larger tank & disposal area.*

Can We Drive Over Our Leach Field?

It is not recommended to drive on the leach field. Compacting the soil over the leach lines will slow down or prevent effective evaporation which is an integral part of the drainage and disposal process.

do i have a septic systeM?

Do you use well water? Does the waterline coming into your home not have a meter? Do you show a "$0.00 Sewer Amount Charged" on your water bill or property tax bill? Do your neighbors have a septic system? If you answered "yes" to any of these questions, then you may have a septic system.

How do I find my septic system?

Once you have determined you have a septic system, you can find it by: looking on your home's "as build" drawing, checking your yard for lids and manhole covers or contacting us to help you locate it.

How Far Does The Tank Have To Be Away From The House?

The standard setback is ten feet from the house. Yavapai County holds to this requirement. Keeping these setbacks allows ease of access and eliminates possible foundation and moisture issues.

Can I Plant A Tree Over My Leach Field?

No. Root invasion from trees is one of the most common septic system issues. Certain types of trees are absolutely detrimental to your septic system. Please consult your local nursery.

does jt's provide portable storage tanks?

Sorry, at this time we do not provide portable storage tanks.

can jt's facilitate a pipeline repair?

Yes! We do repair and replace inlet and outlet sewer pipes. We also provide main line sewer camera service to plan infrastructure maintenance or assist with any and all types of repairs. Please contact us to schedule a service. 

*Source: Source:

why do you suggest running a sewer camera down my line?

Our Rigid Sewer cameras are great at pinpointing issues such as:

Broken, cracked, corrosion or collapsed pipe — damaged pipes requiring repair or replacement.

Blockage — grease buildup or a foreign object restricting flow.

Settled pipe — a section of the pipe has sunk due to ground or soil conditions, creating a valley that collects paper and waste.

Leaking joints — the seals between pipes have broken, allowing liquid to escape 

Root invasion — tree or shrub roots have invaded the sewer line, preventing normal flow and/or blockage in the pipe